Frequently Asked Questions

Frequently Asked Questions

I have a credit card, but I am unable to book the properties I want.
Some hostels do not accept all credit cards and ATM debit cards, so this payment method may not appear when you try to select the type of card you have.
Thu, 12 Mar, 2020 at 6:46 AM
What credit cards and ATM bank cards are accepted on this site?
We accept Visa, Visa Delta, Visa Electron and MasterCard credit cards and Solo, Switch, JCB and Laser. However, please read the description of the hotels in ...
Thu, 12 Mar, 2020 at 6:46 AM
What is a double room?
A double room is a private room (not dorm) for 2 people and contains 1 double bed. You must pay for 2 people.
Tue, 24 Mar, 2020 at 6:01 PM
What is a twin room?
A twin room is private room (not a dorm) for 2 people and contains 2 single beds. You must pay for 2 people.
Thu, 12 Mar, 2020 at 6:46 AM
What are dorms?
Dorms are rooms you share with other customers.  You rent per bed, not per room. Some dorms come with a private (not shared) bathroom and/or a shower insi...
Thu, 12 Mar, 2020 at 6:46 AM
If I travel with a young child, what kind of room would you suggest that I to book?
We recommend that you book a private room (not a dorm) for both of you. Hostels have specific policies regarding children and babies. Group bookings do n...
Thu, 12 Mar, 2020 at 6:46 AM
What is a tent?
Tents are usually limited to areas classified as campgrounds. Tents fit small beds and they generally take people from both gender groups.
Thu, 12 Mar, 2020 at 6:46 AM
What is a private room?
A private room is a room reserved for you and your travel companions, regardless of the number of beds available in the room. Guests who chose to reserve a ...
Thu, 12 Mar, 2020 at 6:46 AM
What is a single room?
This room type is a private room (not a dorm) and can accommodate 2 person maximum in 2 single bed.
Thu, 12 Mar, 2020 at 6:46 AM
How can I get a receipt?
Your confirmation email is your receipt as well. The confirmation email is sent within 2 minute of your booking to the email entered during the reservation p...
Tue, 24 Mar, 2020 at 6:06 PM